Terms and Conditions

Counselling and Therapy Sessions

Session Duration and Fees

• Individual counselling and therapy sessions are conducted for approximately 50 minutes unless otherwise specified.
• Session fees must be paid in advance or immediately after the session as communicated during booking.
• Sliding scale sessions may be available for students based on discussion and availability.

Appointment Booking

• Sessions are conducted strictly on a prior appointment basis.
• Bookings will be confirmed only after receiving the required details and payment confirmation (if applicable).
• Clients are requested to join or arrive on time to ensure smooth scheduling.

Cancellation and Rescheduling Policy

• Sessions cancelled or rescheduled at least 24 hours in advance may be adjusted to another available slot.
• Sessions cancelled with less than 24 hours notice may be considered chargeable.
• Missed sessions or no-shows without prior communication are non-refundable.

Late Arrivals

• Late arrival may reduce the available session time while the full session fee remains applicable.
• If the delay is significant, the session may need to be rescheduled depending on availability.

Confidentiality Policy

• All personal information and session discussions are kept strictly confidential.
• Information shared during sessions will not be disclosed to third parties without consent, except in situations involving risk of harm to self or others, abuse or neglect concerns, or legal and ethical obligations requiring disclosure.
• Group sessions and support groups require participants to respect the privacy and confidentiality of other members.

Therapy and Mental Health Disclaimer

• Counselling and therapy services provided by Anubhuti Healing Space are intended to support emotional wellness, personal growth, and psychological well-being.
• Our services do not replace emergency medical care, psychiatric hospitalization, or crisis intervention services.
• In cases of severe mental health emergencies, clients are advised to immediately contact local emergency services or qualified medical professionals.

Online Session Guidelines

• Clients are requested to attend sessions from a quiet and private environment.
• Stable internet connection and proper audio and video arrangements are recommended.
• Recording of sessions without prior permission is strictly prohibited.

Workshops and Group Programmes

Registration and Participation

• Workshop or programme seats are confirmed only after successful registration and payment.
• Participation certificates (if applicable) will be provided based on attendance and programme completion.

Conduct and Respect

• Participants are expected to maintain respectful behaviour towards facilitators and fellow participants.
• Disruptive, inappropriate, or disrespectful conduct may result in removal from the programme without refund.

Refund Policy

• Workshop and programme fees are generally non-refundable unless cancelled by the organisation.
• In certain cases, transfers to future batches may be considered at management discretion.

Internships and Training Programmes

Learning Environment

• Internship and training programmes are designed for educational and skill-development purposes.
• Participants are expected to maintain professionalism, punctuality, ethical conduct, and confidentiality throughout the programme.

Certification

• Certificates will be provided only upon successful completion of programme requirements, assignments, attendance, and conduct expectations.

Intellectual Property

• Training materials, worksheets, presentations, and programme content remain the intellectual property of Anubhuti Healing Space and may not be copied, distributed, or reproduced without permission.

Parent-Toddler and Child Programmes

• Parents or guardians are responsible for sharing accurate developmental, behavioural, and medical information relevant to the child.
• Children attending programmes should be accompanied as per programme guidelines.
• Parents are requested to ensure a respectful and supportive environment during sessions and activities.

Media and Consent

• Photos, videos, testimonials, or feedback may be used for educational or promotional purposes only after obtaining consent.
• Participants may choose to opt out of media usage by informing the team in advance.

Collaborative Programmes

For collaborations with schools, colleges, organisations, and communities:

• Programme structure, duration, payment, and responsibilities will be discussed and finalised mutually before execution.
• Customised programmes may have separate agreements based on requirements.

Rights Reserved

Anubhuti Healing Space reserves the right to:

• Reschedule or cancel sessions and programmes due to unforeseen circumstances
• Refuse services in cases of inappropriate behaviour or ethical concerns
• Modify programme structures, fees, or policies when necessary